Data Analyst Job
- Firm Name
- National League of Cities
- Firm Location
- NLC - Washington, D.C.
- Firm Website
- https://www.nlc.org/about/jobs-at-nlc/
Description
Consistent with the mission, vision and values of National League of Cities, the Data Analyst is responsible for supporting the integration of data and systems across NLC and developing and providing training to staff on basic data sources, platforms, and techniques. In addition, the Data Analyst will manage staff netFORUM support ticket requests and create dashboards to track key performance indicators. Activities may also include supporting the development of processes to transfer data across NLC systems using cloud platforms such as Amazon Web Services (AWS) or Microsoft Azure.
1. netFORUM Administration
- Provide assistance and respond to information requests from NLC staff, member cities, state municipal leagues, and other interested parties on data housed in netFORUM.
- Develop dashboards, reports, tools and resources to support data and business analytics that sustain, measure and improve organization performance.
- Support NLC data and systems integration to improve business processes and performance across the organization.
- Maintain processes to identify and eliminate duplicate records, keep member contact information up to date, and improve overall data quality and information collection.
- Manage day-to-day responses to staff netFORUM support tickets.
2. netFORUM Research and Analysis
- Develop netFORUM and SQL queries and relevant supporting documentation.
- Develop and update standard operating procedures to inform staff business processes and metrics..
- Contribute to long-term data strategy and vision including organizational analytics capabilities.
- Maintain thorough, up-to-date knowledge of data and systems across NLC.
3. Staff Training
- Develop and deliver on-going systems and data staff training
4. Perform other duties and complete special projects as assigned.
Education and Experience:
- Bachelor’s degree in computer science, operations information management, data science, or relevant experience is required;
- 1-2yrs experience with association management systems (AMS) such as netFORUM, Salesforce, or Aptify;
- 1-2yrs developing queries and manipulating data using SQL;
- Experience with statistical, survey, and data tools to include, but not be limited to R, Python, Qualtrics, ArcGIS, PowerBI, and Tableau, to analyze and develop research outputs and insights on internal operations;
- Demonstrated understanding of how to access data from publicly available sources, whether raw data or through API, and manipulate it to provide city-level data points;
- Experience with developing and delivering staff data and user training;
- Demonstrated understanding of using data science techniques on business operations and sociodemographic and economic data; and
- Strong qualitative and quantitative research skills
Work Environment:
Work is typically performed in a standard office setting working at a desk or table on a level surface. Minimal travel is expected. May be required to work more hours than normal during a regular workweek depending on workload and deadline requirements.
Job Details
- Job Type
- Permanent
- Paid Y/N
- Paid
- Job Category:
- Land Use
- Job Sector:
- Non Profit