Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City’s diverse people and businesses.
Our Mission: To create shared prosperity across New York City’s five boroughs by strengthening neighborhoods and growing good jobs.
The NYC Ferry Department oversees the implementation and operation of NYC Ferry along with a suite of ferry assets and projects including public and private ferry operations, landing infrastructure, and vessels.
Your Role: As a member of the NYC Ferry Department, you will report to the NYC Ferry Fleet Manager. You will be responsible for planning short- and medium-term service changes for NYC Ferry related to vessel operations, sailing schedules, passenger capacity allocation, and temporary route adjustments. You will also be the key data analyst for NYC Ferry reviewing ridership, on-time performance, fleet usage, census data, and additional operational metrics. In this role, you will have the opportunity to develop reports and visual charts to share with executives and the public, furthering our collective understanding of how NYC Ferry is serving the city. Additionally, you will collaborate with the team focused on long-term planning for ferries within NYCEDC.
Essential Duties and Responsibilities:
- Review and coordinate updates to route schedules for seasonal changes to service based on capacity and policy considerations.
- Support decisions for temporary closures and route adjustments based on system operations data.
- Establish and maintain databases of operational data on ridership, on-time performance, fuel consumption, maintenance, and other metrics.
- Conduct analyses evaluating ridership trends, seat utilization, vessel utilization, and route speed and timing.
- Develop and regularly produce clear reports on a variety of key performance indicators for transit operations.
- Assess adequacy of route timing to improve efficiency and service reliability.
- Support NYC Ferry’s Title VI obligations to establish service standards and policies, monitor operations, occasionally reviewing census and neighborhood data near NYC Ferry landings.
- Administer and evaluate NYC Ferry’s annual rider demographic and travel pattern survey.
Preferred Qualifications:
- At least 2 years professional experience in a transportation planning, marine operations, data analytics and/or related (maritime, public transit, trucking, aviation, etc.) field.
- A Master’s degree in transportation planning/engineering, data science, or related field.
- Demonstrated experience analyzing large datasets and summarizing outcomes both with visual charts and in reports. High proficiency in Excel is required; additional proficiency in a data platform such as Tableau, R, PostgreSQL, or other relevant software/language preferred.
- Experience working with or on passenger ferries preferred. Maritime, public transit or other transportation experience are also welcome.
- Self-starter
- Strong communication skills including excellent written and verbal abilities
- Valid driver’s license
- New York City resident (required within 180 days of hire)
About Us: NYCEDC is New York City’s primary vehicle for promoting economic growth in each of the five boroughs. Our mission is to create shared prosperity across New York City’s five boroughs by strengthening neighborhoods and growing good jobs. We do this by developing, managing, and implementing expansion and redevelopment programs that encourage investment and strengthen the city’s competitive position.
NYCEDC is dedicated to the creation of a dynamic, equitable, and sustainable urban economy. We are making sure that whatever happens next, happens right here in New York City—and that all New Yorkers are a part of it.
NYCEDC offers many unique advantages for an exciting and fulfilling career. As part of our team, you’ll enjoy:
- The unique opportunity to make an impact on New York City
- Working on diverse, unique, and challenging projects
- Working closely with teams of creative, highly motivated, and passionate people
- Learning opportunities designed to enhance the practical skills and business knowledge of our employees
- Excellent benefits, including company-paid 401(a) pension plan, 457(b) tax-advantaged retirement savings plans, medical, dental and vision benefits, generous paid family leave and paid time off, and other perks
The New York City Economic Development Corporation is an Equal Opportunity Employer. Our diversity and inclusion mission is to attract, retain, and engage a diverse workforce comprised of talented people. NYCEDC employees can expect to work as part of a highly engaged, passionate and inclusive workforce where everyone’s contributions are valued, respected and make an impact on one of the best and most diverse cities in the world!
Application portal linked here: https://jobs.jobvite.com/nycedc/job/oB3nffw0