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Community Outreach Manager

May 6, 2022

Community Outreach Manager

Firm Name
Town of Chapel Hill
Firm Location
Chapel Hill
Firm Website
https://www.governmentjobs.com/careers/chapelhill/jobs/3536218/community-outreach-manager

Description

Chapel Hill Transit is seeking an experienced and creative communications and marketing professional to be its next Community Outreach Manager. This is a leadership level position that develops internal and external messaging to promote Chapel Hill Transit/Town of Chapel Hill and is entrusted with creating and maintaining working relationships and ongoing communications with media outlets, partner agencies, state, local, and federal officials, and other key stakeholders in support of Transit and multimodal initiatives. The position will be an advocate for our customers and will ensure accurate and timely information is available across all of our communications platforms.

The preferred candidate will have experience in crafting messages to elected officials and stakeholders to educate them on the value, contributions, and impact of transit on their communities. This candidate will be a creative, strategic thinker, with the capacity to continue the expansion of Chapel Hill Transit’s communications, platforms, and delivery mechanisms. The Community Outreach Manager will be a highly organized project manager who develops a cohesive marketing strategy and proactively executes marketing campaigns to support those strategies. Knowledge of transit policy and operations is desirable, but not required. As the Community Outreach Manager, you will be responsible for:

  • developing strategies to communicate Chapel Hill Transit’s  value,
  • increasing awareness and utilization  of services and programs,
  • developing  new communication and marketing programs that respond to community interests and organizational goals
  • responding to questions and inquiries from customers and the general public.
  • planning and executing community outreach events.
  • Provide emergency communications regarding Transit  operations

Essential Functions

Below are some of the important functions of this position.
  • Plans, organizes, and implements the design and content of marketing and communication materials including promotional programs, marketing campaigns e-news, press releases, and Transit branding for a wide variety of print and electronic platforms
  • Distributes information and elicits input about Transit programs and services; develops, executes, and assesses promotional strategies to expand and promote awareness of the department and its services.
  • Develops methods to increase customer engagement and satisfaction;
  • Develops and maintains regular contact with the public and community groups
  • Makes presentations to the public, private, and community groups regarding Transit’s services and special projects, including leading efforts to respond to media inquiries.
  • Analyzes data to understand evolving community needs, interests, and aspirations
  • employs a variety of measurements and assessment tools to ensure marketing efforts
  • identifies nonusers and develops strategies to engage them with departmental services
  • identifies underused services and develops methods to increase awareness and usage.
  • Manages a variety of advanced professional/consultant activities to promote public transportation in coordination with funding Partners, regional partners Communications and Public Affairs, and other Town staff, including planning and coordinating events and projects.
  • Works closely with the Transit Director and other departments in the development of proactive marketing and communications materials and the development of the Agency’s annual marketing and communications plan.
  • Represents the Transit Director and/or Transit at public meetings, committees, and other functions.
  • Coordinates closely with the Transit Director and other departments to support legislative and outreach efforts.
  • Collaborates with other divisions to develop responsive services and programs;
  • represents Transit on inter-department social media and web; trains staff in social media best practices; provides departmental and organizational leadership; contributes to the Transit leadership team
  • Perform other duties as assigned.

Requires occasional weekend and evening hours and working during special events and inclement weather.   The Town offers flex and compensatory time.

Supervisory Responsibilities:
Work may require supervising and monitoring the performance of staff and interns.

Physical Demands:
The work requires intermittent standing and walking.

Work Environment
The work is typically performed while in an office setting

Minimum Qualifications

Knowledge of:

  • Principles, practices, and methods of marketing and dissemination of public information
  • Principles and practices of effective customer service
  • Chapel Hill Transit services provided to the public
  • Bus routes and services of both Chapel Hill Transit and Go Triangle
  • DOT and ADA regulations related to bus operations
  • Applicable state, federal and municipal laws
  • Applicable Town policies and procedures
  • Town of Chapel Hill and Services in the Community
  • Microsoft Suites and applicable transit software

Ability to:

  • Assist in the development of a culture committed to customer service.
  • Create and maintain working relationships and ongoing communications with media outlets, partner agencies and state, local and federal officials, and other key stakeholders.
  • Model behaviors that are consistent with our value of RESPECT
  • Write and edit press releases, service alerts, and other public information
  • Analyze data and use sound judgment to make recommendations
  • Work independently on several objectives simultaneously
  • Communicate effectively both orally and in writing
  • Generate reports and manage data
  • Manage time and prioritize tasks and deadlines
  • Develop materials and make presentations
  • Maintain accurate records
  • Establish effective working relationships with employees and the public
  • Promote a culture of workplace safety

Education:
Bachelor’s degree in business administration, marketing, or related field.

Experience:
Four years of experience in a customer service setting,  preferably in a Transit setting, with at least two years of supervision experience.

Certifications, Licenses, Registrations:
Must possess or be able to attain a state of North Carolina Driver’s License.
 

Supplemental Information

The position is driving essential and must conform to the Town’s Safe Driving and Accident Policy and procedures.

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  5/19/2022 11:59 PM Eastern

Contact Information

Contact Name
Seth LaJeunesse
Contact Email
lajeune@hsrc.unc.edu

Job Category:
Transportation
Job Sector:
Public

The Metro College Intern Program

April 20, 2022

The Metro College Intern Program

Firm Name
Washington Metropolitan Area Transit Authority
Firm Location
Washington DC
Firm Website
https://www.wmata.com/about/careers/College-Intern-Program.cfm

Description

The Metro College Intern Program is designed to cultivate future talent for the organization through paid internships. The internships are intended to afford students meaningful work experience and professional development opportunities while familiarizing them with the transit industry and Metro’s operational environment. All internships are in the Washington Metropolitan Area.

 

We want to hire 52 interns for the 2022 Program Season. We are seeking interns for the following program areas:

  • Urban Planning and Sustainability
  • Electrical Engineering
  • Engineering
  • Occupational Safety and Health
  • Cybersecurity
  • IT
  • Safety
  • Finance/Accounting
  • Marketing
  • Office of Inspector General
  • Government Relations
  • Human Resources
  • Communications
  • Business
  • Training
  • Compliance, Risk, and Audits
  • Supply Chain Management

To apply for paid internships, please have your students apply at www.wmata.com/careers.

Job Details

Job Type
 Internship
Paid Y/N
  Paid

Contact Information

Contact Name
Chezda Jones
Contact Email
cjones1@wmata.com
Contact Phone
(202) 536-8335

Job Category:
Internship, Transportation
Job Sector:
Public

Senior Planner

April 20, 2022

Senior Planner

Firm Name
Triangle J Council of Governments
Firm Location
Durham, NC
Firm Website
https://tjcog.org

Description

Who We Seek
An experienced, creative individual to help us develop transportation plans and administer transportation planning programs for rural portions of the Triangle J region. The candidate must have a positive, customer-focused orientation, be able to deliver high-quality products in a timely manner and have an ability to collaborate with both internal organization staff and external local government members. We seek someone who has both the vision to help our region plan for its future and the practical knowledge to help implement those plans.

Description of Work
The Senior Planner is part of a fast-paced, multi-disciplinary organization (Triangle J Council of Governments) that is engaged in long-term, regional-scale issues and shorter-term local government member technical assistance in the areas of natural resources, resiliency, transportation and mobility, housing, aging and human services, member engagement, technical assistance, strategy/innovation, and data. The position will be responsible for the administration of the Triangle Area Rural Planning Organization (TARPO) program, which provides transportation planning services to four rural counties in the Triangle J region. The position provides transportation technical assistance to local government staff and elected officials, works with state and local staff on the development of long-range transportation plans and funding programs, and serves as staff to various stakeholder committees. The position may also be called upon to support other transportation and land use planning activities of the Triangle J Council of Governments as needed.

Knowledge, Skills and Abilities
The Senior Planner should have thorough knowledge of the principles, practices, laws, and regulations of transportation planning, and a demonstrated ability to analyze and systematically compile technical information and prepare technical reports. The candidate should demonstrate an ability to effectively evaluate the feasibility of planning alternatives in relation to trends, costs, social pressures, and needs, and to analyze and interpret planning documents and regulations. The position requires effective communication skills in both oral and written forms, including presentations to elected officials and the general public, and an ability to establish and maintain effective working relationships with elected and appointed public officials, clients, coworkers, and the general public. The position requires knowledge of the use of common programs such as Microsoft Office, Teams, and Adobe; experience using ArcGIS and developing or maintaining websites is highly desirable but not required. Independent judgment and initiative, with limited supervision, and independent project management is required in the performance of duties. Possession of a valid North Carolina driver’s license is required.

Education and Experience
Required: A master’s degree in planning, environmental studies, geography, engineering, or related field is required, with at least two years related experience. Candidates with a bachelor’s degree in one of these fields with extensive experience and demonstrated advanced knowledge in a related field may also be considered.

Starting Salary & Benefits
Hiring Salary: $55,740
(Employee will be eligible for a 5% increase after serving a 6-month probation period.)

Benefits: The Triangle J Council of Governments offers a generous benefits package including paid vacation and sick leave; NC Local Government Retirement System; 5% 401(k) employer contribution; employer paid health, dental, vision and life insurance; health spending account, flexible spending account for child/dependent care expenses; and flexible schedules and hybrid work environment.

Our Organization
Providing a platform for collaboration among local governments, stakeholders, and partners in our diverse region of NC. See the kind of work we do at www.tjcog.org.

How to Apply
1. Download TJCOG employment application at: http://www.tjcog.org/employment-opportunities.aspx

2. Send completed application package (cover letter, completed application and resume) by email to employment@tjcog.org with the subject Senior Planner – TARPO.

Incomplete applications will not be considered. Position is open until filled; initial review of applications begins May 4, 2022.

All employment offers will be within the stated hiring rage.

TJCOG is an Equal Opportunity Employer and designated Best Workplace for Commuters.

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  05/04/2022
Position Details: View complete job listing

Contact Information

Contact Name
Jenny Halsey
Contact Email
employment@tjcog.org

Job Category:
Land Use, Transportation
Job Sector:
Public

Associate Transit Planner

April 18, 2022

Associate Transit Planner

Firm Name
NelsonNygaard Consulting Associates, Inc.
Firm Location
Atlanta, GA
Firm Website
https://nelsonnygaard.com/

Description

NelsonNygaard Consulting Associates is seeking a motivated, inquisitive, and organized associate transportation planner for its Atlanta office to support the firm’s nationally recognized work in planning for more equitable and livable communities. A strong interest in and some understanding of transportation planning or policy is a must. This person will primarily work on transit projects, but broad mobility interests and capabilities are a plus.

Responsibilities:
Our associate transit planners focus on planning for municipalities, agencies, universities, and non-profit clients. Depending on your skills and our project needs, responsibilities include research, data collection and analysis, mapping, visual communications, writing and editing technical and public-facing reports, developing presentations and outreach materials, and supporting limited business development tasks. You will work both independently and as part of a team.

Qualifications and Requirements:
Above all, we are looking for someone who:
– Has a passion for sustainable transportation planning
– Is an inquisitive self-starter and a natural problem solver
– Understands the connection between transportation and equity and is committed to incorporating equity, diversity, and inclusion into their work
– Is interested in working with our diverse clients and communities across the U.S. and Canada to create more equitable, livable, and sustainable mobility systems
– Has experience, exposure, or passion for transit planning work

Candidates must have one of the following prerequisites:
– A master’s degree in planning or an equivalent degree with a specialization in transportation planning and 0-4 years of relevant experience, OR
– A bachelor’s degree in a related field and 2-5 years of experience in transportation planning; other relevant degrees and concentrations include, but are not limited to, civil/traffic engineering, transportation operations, urban/city/regional planning, public health, urban design, geography, and landscape architecture

Some prior experience in transit planning and/or scheduling is desired. In addition, the ideal candidate must demonstrate skills in at least three of the following areas:
– Excellent skills in writing and storytelling, oral presentation, data analysis, and/or problem solving
– Experience incorporating equity, diversity, and inclusion into academic and/or professional work
– Proficiency in Microsoft Excel, Word, and PowerPoint
– Experience with mapping platforms (GIS), graphics (Illustrator, InDesign, SketchUp), and/or database analysis (Tableau, Power BI, R, Python)
– Experience in fixed route transit scheduling using Trapeze, Hastus or a similar scheduling platform
– Ability to manage multiple deadlines and communicate effectively with project managers, colleagues, and project partners
– Proficiency in Spanish or other foreign languages

Strong candidates will have a passion for advancing equity through community-based efforts, including engagement with BIPOC communities, and will demonstrate an ability to work effectively with diverse communities.

Applying for the Position:
To apply, please go to:
https://recruiting2.ultipro.com/PER1007PWILL/JobBoard/b9e0921b-1230-465f-9436-edd64e872518/OpportunityDetail?opportunityId=fb074b3a-a6e4-4651-add0-aa68c31a07f8
and click on the ‘Apply Online’ link. Qualified and interested candidates must submit the following items:
– Cover letter
– Resume
– Work samples that highlight your skills. Please do not exceed 6 MB.

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  05/02/2022
Start Date
  05/23/2022
Position Details: View complete job listing

Contact Information

Contact Name
Milbrey Heard
Contact Email
mheard@nelsonnygaard.com
Contact Phone
(470) 375-6296

Job Category:
Transportation
Job Sector:
Private

Research Associate

April 13, 2022

Research Associate

Firm Name
UNC Highway Safety Research Center
Firm Location
Chapel Hill, NC
Firm Website
https://www.hsrc.unc.edu/hiring/

Description

The University of North Carolina Highway Safety Research Center (HSRC), located in Chapel Hill, is seeking a Research Associate who will be a key team member in community-based injury prevention research and outreach, with an emphasis on road safety. Application link: https://unc.peopleadmin.com/postings/226972

Bridging both the realms of research and practice, this position requires an energetic, strategic thinker, with a diverse skill set. The person selected for this position will assist on projects examining the social and behavioral factors that contribute to road safety. This position has a heavy focus on program implementation and community engagement. Potential projects span a variety of road safety topics including seat belts, car seats, older adult drivers, teen drivers, pedestrians, and bicyclists.

Examples of projects currently underway include:

*promotion of correct car seat and seat belt use (www.buckleupnc.org)
*improving senior driver safety (www.ncseniordriver.org)
*helping parents prepare teens for getting their driver’s license (www.ncteendriver.org)
*supporting safe walking and bicycling for children and youth (www.visionzeroforyouth.org; www.walkbiketoschool.org)

Specific tasks will vary depending on currently funded projects, but responsibilities could include:

*Community outreach (in-person, written, web-based)
*Program / research project implementation and coordination
*Planning virtual and in-person events (trainings, meetings, etc)
*Conducting literature reviews
*Data collection (observational, surveys, interviews)
*Managing administrative project tasks
*Coordinating a network of community-based partners
*Contributing to written reports

This is a full-time, non-tenure track position. This position may be eligible for hybrid or remote work. Occasional travel may be necessary to fulfill project objectives.

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  04/24/2022
Start Date
  06/06/2022

Contact Information

Contact Name
HSRC
Contact Email
info@hsrc.unc.edu

Job Category:
Community Development, Other, Transportation
Job Sector:
Research Institutes

Transportation Planner

April 11, 2022

Transportation Planner

Firm Name
Stantec
Firm Location
Boston, MA
Firm Website
https://stantec.jobs/

Description

Join Stantec’s growing Urban Places Mobility Group is seeking a Transportation Planner in Boston, MA. We need YOU to help us create the bicycle, walking, transit, and emerging mobility networks that serve the most livable, prosperous, sustainable, resilient, and equitable urban and urbanizing places in North America. We are an interdisciplinary, cross-continental team of leading transportation planners building a boutique practice with the full complement of resources of a global consulting firm.

We work closely with our architecture, planning, transit, engineering, environmental, landscape architecture, real estate development, smart city, transportation, and other colleagues across Stantec to help a diverse range of public and private clients realize the full range of benefits that flow from dense, walkable downtowns, neighborhoods, and corridors. Driven by data, innovation, and grounded in real world applications, our plans inspire people. Our Mobility Group team helps define and create the places, networks and infrastructure that connect people to prosperity, and to each other.

Your Opportunity:
Stantec is seeking an experienced, creative, and motivated transportation planner, task leader, and project manager to support its Urban Places Mobility Group. The preferred candidate will support the group’s growing local and national practice and work directly with industry-leading multimodal transportation planners across North America. Candidates must be willing to travel and ideally have a valid driver’s license. Ideally the position would be based in Boston, but consideration to other locations will be given.
The ideal candidate will be experienced in the development of client-facing written and graphical materials and final deliverables, coordinating and facilitating meetings, and management of internal teams and resources. Technical experience with GIS, the Adobe Suite, graphics packages, and/or other relevant software (traffic modeling and/or visualization etc.) would be a plus. Above all, the successful candidate will be highly self-motivated and curious, have a friendly, outgoing demeanor, and be able to multitask in a fast-moving environment

https://bit.ly/3v0ZNRJ Please click here to learn more about Your Key Responsibilities, Capabilities and Credentials, and Additional Information.

Typical office environment working with computers. Some travel may be required, such as facilitating client meetings in remote cities, supervising data collection efforts, or delivering and presenting plans or documents to reviewing agencies or clients. May occasionally visit study areas, construction sites and/or be exposed to outside elements and inclement weather conditions.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Please complete the application process and submit your resume by clicking on this Link: https://bit.ly/3v0ZNRJ

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  05/01/2022
Start Date
  05/24/2022
Position Details: View complete job listing

Contact Information

Contact Name
Lisa Sewell Crabb
Contact Email
Lisa.Crabb@Stantec.com
Contact Phone
(919) 418-5704

Job Category:
Transportation
Job Sector:
Public

Transportation Planner

April 8, 2022

Transportation Planner

Firm Name
Town of Holly Springs
Firm Location
Holly Springs, NC
Firm Website
http://www.hollyspringsnc.us/1265/Job-Opportunities

Description

As the Transportation Planner for the Town of Holly Springs you will be a part of a team of planners that have a passion for land-use, urban design, mobility, and transportation planning in a growing and dynamic community. Your role as Transportation Planner will be to lead multi-modal transportation planning projects and to coordinate with our local and regional partners to improve the transportation network in our community.

Holly Springs is a fast-growing community located in the Research Triangle region of North Carolina. Our Town’s vision is to provide an unmatched quality of life that reflects the joys of small town living in a safe, family-friendly community that residents and businesses are proud to call home. The Transportation Planner position is a part of the recently formed Development Services Department that brings together planners, engineers, and building code officials to promote collaboration, innovation, and efficiency for the development process.

What you will bring to our Development Services Team:
• A Bachelor’s degree in city and regional planning, transportation planning, civil engineering, public policy/administration, geography, or a related field.
• 3 years experience in transportation planning or an equivalent combination of education and experience. Applicants with less experience may be considered.
• Knowledge and/or experience working with regional planning organizations such as MPOs/RPOs.
• Demonstrated ability to manage or facilitate complex projects and/or transportation grant funding.
• Strong analytical and critical thinking skills.
• Strong organizational, verbal and written communication skills.
• Knowledge of traffic impact analysis review and evaluation is preferred but not a requirement.

What you will be doing:
• Managing transportation planning projects, such as the Comprehensive Transportation Plan and special studies.
• Promoting the Town’s transportation projects with local and regional partners (i.e. CAMPO, Wake Transit, NCDOT).
• Leading interdepartmental work teams with short- and long-range planning projects.
• Seeking funding and coordinate grants for various transportation improvement projects.
• Recommending new policies and ordinances.
• Informing citizens, developers, and public officials regarding transportation-related matters, which will provide opportunities to lead public meetings and make public presentations.
• Reviewing development applications for compliance with applicable transportation-related plans and ordinances, including Transportation Impact Analysis reports.

What we provide:
• Competitive salary based on qualifications and experience.
• Annual pay increases for performance review.
• Competitive benefits package, including life, medical and dental insurance, LGERS retirement system membership and a 5% Town contribution to 401(K).
• Remote work up to 2 days per week.
• Career learning and professional development.

How to Apply:
• Complete an online application: https://www.hollyspringsnc.gov/1265/.
• Include a cover letter and resume.
• This is an immediate opening and the position is open until filled. First review of applications will occur beginning April 18, 2022.

Holly Springs is an EOE.

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  04/18/2022
Position Details: View complete job listing

Contact Information

Contact Name
Sean Ryan
Contact Email
sean.ryan@hollyspringsnc.gov
Contact Phone
(919) 557-2903

Job Category:
Transportation
Job Sector:
Public

Principal Planner

April 1, 2022

Principal Planner

Firm Name
City of Chattanooga Department of City Planning
Firm Location
Chattanooga, TN
Firm Website
https://chattanooga.gov

Description

Working closely with planners across the department and staff across the city, the Principal Planner will play a key role in creating and executing short- and medium-term implementation plans. They will also assist with the implementation of long range plans, including the Regional Transportation Plan, area plans, strategic capital plan, multi-modal transportation plans, and others. Experience with the federal transportation funding process is preferred. The Principal Planner is the third of a three level planner series.

Full job description and application details can be found at: chattanooga.gov/human-resources

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  04/04/2022

Contact Information

Contact Name
Eric Asboe
Contact Email
easboe@chattanooga.gov
Contact Phone
(423) 643-5966

Job Category:
Transportation
Job Sector:
Public

MPO Transportation Modeler

March 30, 2022

MPO Transportation Modeler

Firm Name
Durham-Chapel Hill-Carrboro Metro Planning Organization
Firm Location
Durham, NC
Firm Website
http://www.dchcmpo.org

Description

Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.

The Transportation Department plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you’re interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham!

This position is devoted to providing regional transportation planning for a formally designated Transportation Management Area that encompasses the western part of the Research Triangle including the cities of Durham, Chapel Hill and Carrboro. Provides advanced model development and application projects for transportation demand modeling for the MPO and associated projects, studies and plans.

Click the following link to get more info about the position and apply,

https://www.governmentjobs.com/jobs/3454342-0/mpo-transportation-modeler/apply

Yanping Zhang
Transportation Planning Manager
DCHC MPO/Transportation
City of Durham
Durham, NC 27701

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Start Date
  05/24/2022

Contact Information

Contact Name
Yanping Zhang
Contact Email
yanping.zhang@durhamnc.gov
Contact Phone
(191) 956-0436

Job Category:
Transportation
Job Sector:
Public

Transportation Planner

March 23, 2022

Transportation Planner

Firm Name
Land of Sky Regional Council
Firm Location
Asheville, NC
Firm Website
http://landofsky.org/index.html

Description

Performs technical and specialized transportation and community planning duties in the region or for region-wide projects. An employee in this class performs MPO planning tasks that assist in long and short-range transportation planning documents and manages
a number of MPO functions and planning projects. This work includes managing and assisting with multi-jurisdictional committees made up of elected officials, local government staff, transportation stakeholders, and members of the public, performing technical
analysis, presenting technical material to decision-makers, developing short and long-range plans, and any other work needed to maintain MPO operations and responsibilities.

Job Details

Job Type
 Permanent
Paid Y/N
  Paid
Application Due
  04/15/2022
Start Date
  04/18/2022
Position Details: View complete job listing

Contact Information

Contact Name
Tristan Winkler
Contact Email
tristan@landofsky.org
Contact Phone
(828) 251-6622

Job Category:
Transportation
Job Sector:
Public